Returning/Exchanging/Cancelling Your Order

Returning items for cause

  • Please check if the delivered items are the same items you ordered right after you receive your order.
  • We make assurance doubly sure on our product quality; however if there is any scratch, torn or stain found on your ordered item, or if the delivered item is completely different from your order, and if such item has never been used, please contact us within 7 days from your receipt of such item. We will exchange items or giving you a refund and such shipping cost will covered by us.

Returning items for your convenience

  • We do not accept any returned items or exchange of items for your convenience.

Items that cannot be refunded or exchanged are the following:

  • - Items received more than 7 days ago and no notice about it to our shop within such period
  • - Items you have used once
  • - Items that you damaged or stained
  • - Packages, instructions or other things associated with the items you damaged, stained, lost or disposed
  • - Items you altered or modified
  • - Items you washed or repaired after the delivery

Cancellation

  • Please be reminded that any order cancellation after shipping cannot be accepted.
  • If you wish to cancel your order, please contact us as soon as possible.